Your Dedicated Commercial Innovation Hub
Explore CRM Innovation in Life Sciences
Continuous innovation over the past 10 years has radically transformed the entire commercial model, changing the way pharma and customers connect. Explore this interactive Commercial Innovation Timeline to learn more about ground-breaking commercial innovation.
Explore the TimelineVeeva & U Webinar Library
Remote Engagement Refresher Webinar
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Best practices on the successful execution of the Approved Email and Engage Meeting channel, complete with a live demonstrationHighlights from the Veeva CRM Release 19R3
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Key 19R3 features you may have missed, how to turn them on and applications of eachAccount Management in Veeva CRM : Tips & Tricks
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Customer management challenges in our industry, and how you can address them using Veeva CRM’s My Accounts featureMultichannel Analytics in Veeva CRM
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Simple yet effective CRM reports you can run today to assess the adoption & success of different HCP engagement channelsDriving Effective HCP Communication with Veeva CRM Suggestions
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An introduction, use cases from across the world and how to get started with SuggestionsApproved Email Useful Features & Analytics
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A brief introduction of Approved Email, followed by use cases and some interesting features as well as helpful reports to measure success with this channelEMPOWERING YOUR REP WITH AN EFFECTIVE CALL PLANNER
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My Schedule Must-Haves, What Good Call Planning looks like & CRM Reports on Planning & SchedulingVEEVA CRM SUGGESTIONS
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Make recommendations on the next best action and right channel for the next customer interaction actionable for your reps in their Veeva CRM workflow.ACCOUNT TIMELINE
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Facilitate call planning by showing all historical account activities in one view rather than going to various lists for each activity type.MYINSIGHTS
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Provide your teams with the insights they need to make informed decisions with customized reports and dashboards.MULTICHANNEL CYCLE PLANS
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Improve visibility on which channel activity provides the most value for your targets with this interaction-based calculation approach.ACCOUNT-BASED SELLING
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Improve account-based selling by enabling collaborative planning, execution, and progress measurement across commercial teams.CONSENT MANAGEMENT
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Learn how to innovate multichannel consent with Veeva CRM.APPROVED EMAIL
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Deliver personalized content without the regulatory risk of traditional email.CRM AND DATA
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Find out how quality customer data integrated with Veeva CRM improves your rep productivity and CRM adoption.ALIGN
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Create faster alignments, deliver end-to-end multichannel cycle plans, and provide rep feedback directly from Veeva CRM.VEEVA CLM
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Create more meaningful interactions with engaging, fully-optimized content.VEEVA CRM ENGAGE MEETING
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Provide your teams with the insights they need to make informed decisions with fully customized reports and dashboards.VEEVA CRM KAM
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Manage strategic accounts with account-focused plans within a single, collaborative framework.LAUNCH EXCELLENCE
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Discover how to leverage Veeva functionality to successfully launch a new product or indication.VEEVA CRM EVENTS MANAGEMENT
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Plan and execute events with control and visibility of all speakers, attendees, activities, and spend.VEEVA CRM SUNRISE
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Learn how your business can benefit from the new User Interface with improved usability, adaptive design and actionable information.CRM BENCHMARK SURVEY 2018
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A detailed look at the outcome from the annual Veeva CRM functionality benchmark, with 25 unique organisations participating from across Asia PacificTOP 10 VEEVA CRM REPORTS YOU SHOULD RUN TODAY
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Reports on your Veeva CRM that highlight representative behaviour and performance, including custom built reports to suit your business needsPREPARING FOR SUNRISE ON WINDOWS MOBILE
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Prepare, test and train users ahead of Sunrise, the enhanced User Interface for Veeva CRM on mobile devicesVEEVA CRM ON IPHONE – EVERYTHING YOU NEED TO KNOW
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Why use Veeva CRM on Iphone? What modules are currently included in the application? And, business and configuration considerations.CONTENT BEST PRACTICES
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Discover how you can drive your Customer Engagement with improved digital content.DATA CENTRICITY IN A POST – GDPR WORLD
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Learn how to manage your data in a compliant way, now that the GDPR is in force.CRM 18R2 NEW RELEASE DEEP DIVE
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Learn about the new features being delivered as part of our 18R2 release.CORE MODULE SERIES: THE CALL REPORT
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Call Report must-haves for Sales, Primary Care & Medical teams, under- utilised call report functionalities and tips on tracking call recording discipline.REAL-TIME ARCHITECTURE – AUTOSYNC APAC
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Learn the details of the Autosync feature and see it live in action. We will be discussing:- the underlying reasons for this enhancement
- the problems we are solving
- the opportunities that will open up
How-to Videos
Check out these short videos to get some tips & tricks and better leverage key features of your Veeva CRM system.
Veeva CRM Innovation Guides
VEEVA CRM MYINSIGHTS
Veeva CRM MyInsights can help you turn customer data into tailored insights at the point of planning and decision-making, driving better execution. Read Now.
VEEVA CRM APPROVED EMAIL
Veeva CRM Approved Email enables you to send tailored, approved content to extend your personalized interactions with customers, directly from Veeva CRM. Read Now.
VEEVA CRM SUGGESTIONS
Veeva CRM Suggestions provides field teams with smart recommendations for better and more tailored engagements with healthcare providers. Read Now.
Useful Links
» CRM Product Suggestions/ Enhancement Requests
» Log a support Ticket (login required)
» CRM Product Communities
» Log a support Ticket (login required)
» CRM Product Communities