Played a pivotal role in the successful setup of a new business in the Australian market working with their partner company. The challenge was immense — building systems, resources, and capabilities from scratch to support the company’s strategy. Worked closely with the Veeva team to ensure the smooth execution of all three phases of the project. One of the biggest factors behind the project’s success was the trust that Kristina placed in Veeva. Kristina was open to suggestions, trusted Veeva’s recommendations, and worked at an impressive speed throughout the engagement. The willingness to adopt recommendations allowed the Veeva products to showcase their flexibility and adaptability to use cases in the life sciences industry.

Made a significant impact by addressing critical business challenges head-on. Faced with the rising costs of their existing solution and the need to increase coverage and frequency to their customer base with a limited field team, Clair and JaeWoo took a proactive approach. They were the first in the market to introduce the Veeva Engage platform to their HCP population, successfully raising awareness and driving the adoption of a compliant industry solution. Their deep understanding of the platform and ability to sell its benefits to the business were instrumental in the success of the pilot program. Their dedication and commitment to securing field team buy-in were vital. They remained flexible, continuously adjusting their tactics and messaging based on in-field learnings, ensuring the program’s success.

Took on the challenge of meeting the organization’s stretch growth requirements amid a reduction in field force size, with a limited window to reprofile and retarget customers in time for the national sales conference. Partnered with Veeva to identify high-potential customers for field force engagement across face-to-face and digital channels. Simon’s innovation and outcome-focused mindset were key to designing and implementing a best-in-class segmentation and targeting solution. His focus on change management principles ensured internal stakeholder alignment and effective communication, allowing for rapid acceptance of the new methodology within the field force.