Consultant, China R&D Services
- Be a part of the future of cloud at one of the fastest growing and profitable companies in enterprise software. Veeva is experiencing rapid growth and strong demand as the cloud software market is evolving toward industry-specific, cloud solutions.
- Veeva topped the Fortune Future 50 list of U.S. companies poised for breakout growth and was listed as one of the fastest growing companies among Forbes Fast Tech 25.
- We build innovative SaaS solutions that span CRM, content management, and data for the life sciences industry. Our more than 675 customers ranging from emerging biotechs to the largest global pharmaceutical companies including Bayer, Lilly, Merck, and Novartis.
- We are driven by our core values: do the right thing, employee success, customer success, and speed. We are innovators, collaborators, and thought leaders out to create and bring to market solutions that help our customers improve and extend human life.
Company Information
- Tired of working with old technology? Looking for an opportunity to change how regulatory information is managed in Life Sciences? Veeva’s Vault RIM suite is the industry’s first and only unified software solution that provides fully integrated regulatory information management (RIM) capabilities including data and document management, submission publishing and archival on a single cloud-based platform.
- Veeva China is looking for Consultants who have deep regulatory expertise and a passion for helping customers optimize their regulatory data and document management process with our RIM suite of applications solutions(Vault Regulatory, Vault Submissions, Vault Submission Archive, etc.).
Job Summary
- Understanding our customers’ challenges and regulatory needs, translating requirements into solution design, and defining strategies for deploying our cloud-based solution for managing regulatory information and content.
- Leading and mentoring talented project team members implementing and configuring the designed solution.
- Becoming a customer advocate, working closely with other Veeva teams (Product, Pre-sales, Strategy) to ensure customer success today and in the future.
Opportunities are available in Shanghai, Beijing and Dalian for this role.
- Lead life sciences customers in the rapid configuration and implementation of applications to support regulatory registration, application, and content management needs in the form of the Vault RIM suite (Vault Registration, Vault Submission, Vault Submission Archive, etc)
- Define strategies and implementation programs for deploying the Vault RIM suite
- Project management including resource planning, leading and motivating a cross-functional team, and project tracking and forecasting
- Represent R&D Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement life cycle
Responsibilities
- Strong desire to learn new things!
- At least Bachelor’s degree in Life Science, Computer Science, or related degree
- 4+ years of experience working with or for life sciences companies, with regulatory software solutions in regulatory operations, as a consultant, business or IT representative
- Excellent communication skills – written, verbal and formal presentation
- Abilities and willingness to “roll up your sleeves” to design and deliver a project
- Ability to work independently in a fast-moving environment
- Ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Fluent English language proficiency
Requirements
- Direct experience with regulatory information management systems, quality information management or content management systems, such as Veeva Vault, TrackWise, OpenText, Documentum, SharePoint, Parexel, DXC, Medidata, Oracle, Bioclinica, Salesforce, Workday, SAP, etc.
- Customer service or consulting experience
- Prior experience with CTMS, eTMF and eCTD software solutions
- Prior knowledge of Clinical Trial process
- Prior knowledge in ICH guidelines, Regulatory Documentation & Regulatory Submission with experience in eCTD Submission or Publishing
- SaaS/Cloud experience