Home · Partners ·

Partners

The company we keep

CRO

VeevaID

PromoMats Global Support Center

Need help? Contact the Vault PromoMats Global Support Center

Email: support@veeva.com

Phone:
US: 315 294 9458 (dial+1 first if outside the US)
EU: +44 (0) 1865 398 190
AP: +61 (0) 2841 722 28

Vault PromoMats Global Service Center Access is:

Available 24 x 7 x 365 via phone or email
Included with end user licenses for the Vault PromoMats Certification Program – Agencies

Vault PromoMats Global Service Center Hours are:

Covered by a truly global connected team based in Princeton (US), Sydney (Australia), Tokyo (Japan) and Oxford (UK) – following the sun to ensure that those enrolled in the program always have an expert available to them
Support is available in over 10 languages including French, Spanish, German and Japanese

Vault PromoMats Global Service Center covers:

Specific questions about Vault PromoMats product functionality

"The Veeva certification program allows us to verify that users know how to use Vault PromoMats. We'll use this to identify trained users and as reassurance to our clients that we are well qualified to handle their submissions."

Siobhan Kinane | Submissions Specialist, Neon
Learn More

I think specific training is not just a good idea but a necessity. With the Veeva Vault PromoMats Certification Program, I’ll be able to search the database to find an individual that can hit the ground running. It’s a win-win.

Serena Rosario-Stanley | VP, Director, Integrated Production, Neon - an FCB company
Learn More