Home · Veeva & U Hub

Your Community Hub for R&D Excellence

Overview
Vault Clinical
Vault RIM
Vault Quality
Customer Onboarding

New to using Veeva?

Here’s a checklist to help you navigate your way around getting support, upcoming events, release management, and more.

Day-to-day contact: Account Partner
Main point of contact through all stages of your organization’s journey with Veeva, from pre-sales to post-implementation.

Vault Implementation: Professional Services
Professional Services are Veeva consultants who configure and implement your new Veeva Vault based on your requirements and needs.

Vault Usage: Customer Success Management Program (CSM)
Introduced to you just before going live, CSMs help achieve continuous and optimal Vault usage while making sure you stay on top of innovation.

Vault Operations: Managed Services and/or Enterprise Application Management (EAM) team
Post-implementation consultancy services to help you operate and evolve Veeva applications.They’ll be introduced to you by Professional Services before your go-live.

Technical Help: Product Support
If you have any issues with a product, and need to log a ticket for us to investigate, you can contact product support here.

The Veeva Vault team announces exciting enhancements and new functionalities with a new release three times a year. Bookmark this page to access the latest release webinar recordings as well as general release information.

Check out the videos below for more best practices on managing Vault releases

 

Hear how argenx and Idorsia are managing Vault releases

 

Learn best practices for managing Vault releases

Veeva & U Community Hub (veeva.com/eu/rd-hub)
Bookmark this page to access everything you need to get the most out of your Veeva Vault.

Community Events
Connect with Veeva experts and Vault users across the globe and share best practices using Vault. Check the Clinical, RIM, or Quality community calendars to know the upcoming dates.

Veeva R&D and Quality Summit, 2023
Connect with industry peers and experts, discuss the future of the life sciences industry, and learn about the latest Veeva Vault updates directly from our product team. Save your seat!

Other Upcoming Events
From leading industry events to local get-togethers, join the conversation with our experts. Check them out here.

Resources

Vault Foundations Hub Watch on-demand videos covering the most important topics, features, and capabilities for new Vault users.
Vault Connections Hub Learn more about Veeva-delivered integrations that seamlessly transfer data and documents between Vault
Vault Mobile Overview All you need to know to access Vault and documents with a native mobile app
See All Resources