Veeva Vault CRM Approved Email

Personalize HCP Communication
with Compliant Email

Stay connected with customers and extend face-to-face
conversations with personalized emails.

Announced 2013 Status Very Mature Customers100+
Approved Email | Compliant, Rep-Sent Email for Life Sciences
New Vault CRM Campaign Manager Synchronizes Engagement Across Sales and Marketing
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Overview

Send compliant emails
and track results

Compliant emails

Veeva Vault CRM Approved Email is an add-on application within Veeva Vault CRM that allows users to send compliant emails to HCPs in a unified experience. Users can quickly assemble an email selecting approved templates, content fragments (links in the email), and optional personalization such as a personal greeting.

Email automation

Approved Emails can be scheduled and sent on behalf of field users by the home office or suggested by next best action engines.

Real-time metrics

Approved Email activity (such as sends, opens, and click-throughs) is automatically captured and recorded in Vault CRM, providing insight into content and engagement effectiveness.

Impact

Engage with HCPs

30%

more HCP interaction with Approved Email

60%

open rate with Approved Email

3x

higher open rates than industry average

Why Approved Email

Stay connected and compliant

Customer Success

Trusted by biopharmas,
big and small

Laboratorios-Almirall Bausch-Health Biogen Boehringer-Ingelheim Chiesi G1 Galapagos Galderma Gilead Grunenthal Horizon Ipsen LEO Lundbeck OctaPharma Otsuka Pfizer Regeneron Shionogi UCB Upsher-Smith