Veeva Vault MedInquiry
Streamline Medical
Inquiry Management
Simplify the intake, management, and fulfillment of medical information
requests with a modern, cloud-based solution.
Announced 2018 Status Early Customers 51-100
![Vault MedInquiry | Medical Inquiry Management](/wp-content/uploads/2024/03/product-detail-hero-vault-medinquiry@2x.png)
Read how Merck KGaA is transforming global medical information with Vault MedInquiry
Overview
Complete, connected
case management
![](https://www.veeva.com/wp-content/uploads/2023/07/product-page-image-veeva-medical-inquiry-management-2x.png)
Veeva Vault MedInquiry manages the intake of and response to medical information requests.
Requests can be automatically received and tracked from various channels, including CRM, email, and websites. Healthcare professional contact details can be looked up directly from OpenData.
MedInquiry creates a response package that includes documents from MedComms and an automatically generated cover letter and email. Responses are sent and tracked directly from MedInquiry.
MedInquiry can be integrated with Vault Safety and Vault Quality to transfer data related to adverse events and product quality complaints.
Why Vault MedInquiry
Fast, consistent inquiry response
Customer Success
Trusted by 50+ med info teams globally
![Aurinia](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Aurinia-Color-TransparentBG@2x.png)
![Axsome](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Axsome-Color-TransparentBG@2x.png)
![BD](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-BD-Color-TransparentBG@2x.png)
![Chiasma](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Chiasma-Color-TransparentBG@2x.png)
![CSL](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-CSL-Color-TransparentBG@2x.png)
![Dexcom](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Dexcom-Color-TransparentBG@2x.png)
![Elevar](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Elevar-Color-TransparentBG@2x.png)
![Ferring](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Ferring-Color-TransparentBG@2x.png)
![Galderma](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Galderma-Color-TransparentBG@2x.png)
![Illumina](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Illumina-Color-TransparentBG@2x.png)
![Immunogen](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Immunogen-Color-TransparentBG@2x.png)
![LEO](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Leo-Color-TransparentBG@2x.png)
![Merz](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Merz-Color-TransparentBG@2x.png)
![Novocure](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Novocure-Color-TransparentBG@2x.png)
![OM](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-OM-Color-TransparentBG@2x.png)
![Orchard](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Orchard-Color-TransparentBG@2x.png)
![Sarepta](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Sarepta-Color-TransparentBG@2x.png)
![Shionogi](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Shionogi-Color-TransparentBG@2x.png)
![UCB](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-UCB-Color-TransparentBG@2x.png)
![Vericel](/wp-content/uploads/2024/03/Product-Page-Customer-Logo-Vericel-Color-TransparentBG@2x.png)
Resources
Explore and Learn
Read press release
Merck KGaA, Darmstadt, Germany transforms global inquiry management
![](/wp-content/uploads/2023/06/merck-kgaa-pr.png)
Read overview
Advancing digital-first medical information with phactMI
![](/eu/wp-content/uploads/2023/08/phactmi-veeva-partnership.png)
Read blog
CSL Behring: The Impact of automation in medical information
![](/eu/wp-content/uploads/2023/11/medical-blog.png)
Watch video
Veeva Vault MedInquiry explainer video
![](/eu/wp-content/uploads/2023/12/Resource-tile-3.png)
Read more
Veeva Vault MedInquiry innovation guide
![](/eu/wp-content/uploads/2023/10/Vault-MedInquiry-Innovation-Guide-ResourceTile.png)
Read blog post
Maximizing the strategic role of medical information
![](/wp-content/uploads/2023/07/maximizing-the-strategic-role-of-medical-information.png)
Read case study
Global pharma company modernizes medical information management
![](/wp-content/uploads/2022/08/multinational-pharma-company-blinded-case-study.png)
Read blog post
Tips for a successful medical inquiry management implementation
![](/wp-content/uploads/2023/07/Simple-Product-Page-Resource-Tiles_MedInquiry_Resource-8.png)