Veeva Vault CRM Engage
Be There at The HCP's Point of Need
Adapt to the way HCPs like to connect with a suite of compliant chat, video, and content sharing capabilities.
Announced 2018 Status Mature Customers100+
Closing the Gap: New Science, New HCP Expectations
Overview
The HCP engagement platform
built for doctor preferences
Veeva Vault CRM Engage is an add-on application to Vault CRM for digital engagement between Vault CRM users and HCPs. Users can schedule meetings, meet in video calls, chat compliantly with HCPs and staff, and share approved content. Vault Engage is accessed directly in Vault CRM for end users and via a standalone application for HCPs.
Engage uses Approved Email to support compliant invitations that allow attendees to schedule meetings or meet virtually through their device of choice.
All engagement activity is automatically captured in Vault CRM.
Impact
Exceed the likely outcome
90%
open rate of Engage chat content
40%
click-through rate of Engage chat content
19 min
average length of Engage virtual meeting
Why Engage
More frequent and timely conversations
Customer Success
Helping biopharma leaders
achieve next-level engagement
Resources
Explore and Learn
Read white paper
Bayer AG and Boehringer Ingelheim: HCP engagement in the moment of need
Read ebook
Making inbound channels a reality: insights from commercial leaders
Watch customer video
How Boehringer Ingelheim achieved HCP-centric engagement
Read ebook
What HCPs want: how biopharmas can deliver better support at the moment of need
Read blog
Compliant connections: making instant messaging work for biopharma field teams
Watch demo
Veeva Vault CRM Engage: connect capabilities
Watch demo
Veeva Vault CRM Engage: share capabilities
Watch demo
Veeva Vault CRM Engage: sign capabilities
