Vault CRM is an agentic CRM for life sciences that connects sales, marketing, and medical teams on a single platform with a unified customer database and embedded AI.
It enables key capabilities such as customer profiling, content sharing and management, territory and account planning, key account management, sampling, call center, inside sales, and field engagement. Core capabilities support critical region-specific business requirements and regulatory needs.
Vault CRM is accessible online via a browser and desktop application, with full offline support on the iPad and iPhone.
AI in Vault CRM provides built-in, industry-specific agentic capabilities, featuring the Agentic Call Report, Agentic Voice, and AI-Powered Media Search.
Delivers Critical Local Capabilities: Supports all critical region-specific capabilities and regulatory needs – from Brazil to Japan, Germany and beyond.
Hundreds of Compliance Features: Compliant at its core, Vault CRM stays up-to-date with ever-evolving regulatory and compliance needs.
Full Offline Support: Data, configurations, and content are seamlessly synchronized across mobile devices, giving the field team instant access to the information they need online and offline.
Standard Industry-specific Agentic Capabilities: Embedded in Vault CRM to increase commercial agility and productivity.
Open & Interoperable Foundation
Powered by Veeva AI in Vault Platform and all applications.
