Join the Veeva Customer Success Team through on-demand videos covering the most important topics, features, and capabilities for the new Vault users.

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Platform

Audience: Business
Admins and Above

Monitoring Adoption

Learn how reporting can aid in the ongoing monitoring of system adoption.

Vault Platform | 12 minutes
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New Vault Owner Quick Reference Card

If you are new to taking on the role of either Business Owner or IT/System Owner, this quick reference card is intended to help guide you on the assets available to you and suggested timings for activities.

Vault Platform | 3 minutes
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System Ownership

We’ll cover the key roles and responsibilities involved with system ownership, as well as the process for identifying, assessing, planning, and deploying changes on the system.

Vault Platform | 25 minutes
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Validation and Change Control

This session will cover the validation methodology at Veeva (IQ/OQ) and the validation documentation provided by Veeva. We’ll also discuss ongoing change controls and cover some best practices for implementing changes in various environments.

Vault Platform | 30 minutes
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Managing Vault Releases

Learn more about our best practices for managing Vault releases. We’ll discuss general releases, maintenance releases, auto-on and configurable features, strategies for preparing for new releases, and change controls for adopting new features.

Vault Platform | 40 minutes
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Training

Veeva offers 3 types of training: Train-the-Trainer, End User Training, and Vault Admin Training. Learn about each of these and how each of these types of training will help and impact your organization.

Vault Platform | 25 minutes
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Regulatory

Audience: All Users

Document Management

Learn the basics of document types, workflows, version control, and security. We’ll also cover document creation, metadata, and how to monitor and track progress with dashboards and reports.

Vault Submissions | 40 minutes
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Submission Content Planning

Understand the key capabilities of submission content plans, the types of data and documents they track, and each stage of their full lifecycle, from creation to archiving.

Vault Submissions | 30 minutes
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Health Authority Interactions

Learn how to track any interactions with Health Authorities in Vault using health authority questions, commitments, and correspondence.

Vault Submissions | 40 minutes
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Reports and Dashboards

Learn how to leverage Vault’s reports and dashboards capabilities to ensure visibility into the work being managed in your Vault RIM.

Vault Submissions | 45 minutes
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Active Dossier

Learn how Active Dossier functionality can help you maintain a list of current documents for a given product and market in Vault Submissions.

Vault Submissions | 30 minutes
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Collaborative Authoring with Microsoft Office

Learn about different options for monitoring the authoring process with custom views and reports.

Vault Submissions | 5 minutes
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Planning and Tracking Submissions with Regulatory Objectives

Learn about suggested naming conventions and regulatory data collection considerations.

Vault Submissions | 5 minutes
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Quality

Audience: All Users

QMS Cycle Time Metrics

Learn how the standard QMS Cycle Time functionality can help your organization report on the efficiency of processes.

Vault QMS | 4 minutes
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External Collaboration on Audit Findings

Learn how enhancements to QMS now support the ability to collaborate with external parties on audit findings.

Vault QMS | 8 minutes
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Getting Started in Vault Training

This video developed by NNIT focuses on the end-user experience for Learners in Vault Training. A quick reference card is available upon request through askcsm@veeva.com.

Vault Training | 4 minutes
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Managing Learning in Vault Training

This video developed by NNIT focuses on the end-user experience for Managers in Vault Training. A quick reference card is available upon request through askcsm@veeva.com.

Vault Training | 5 minutes
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Administration in Vault Training

This video developed by NNIT focuses on the end-user experience for Training Administrators in Vault Training. A quick reference card is available upon request through askcsm@veeva.com.

Vault Training | 6 minutes
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On the Job Training

Learn how Vault Training can support On the Job Trainings and document the outcomes

Vault Training | 10 minutes
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Enhanced Periodic Review

Learn about the enhanced periodic review process and how this can automate periodic review tasks.

Vault QualityDocs | 11 minutes
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Using Process Navigator in Vault QualityDocs

Learn more about the Process Navigator functionality in Vault QualityDocs, which provides an intuitive interface to assist users in finding information and documents that support a process.

Vault QualityDocs | 12 minutes
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Electronic Document-Based Forms in Vault QualityDocs

Learn more about how forms that are traditionally managed on paper can be managed compliantly and electronically in Vault QualityDocs.

Vault QualityDocs | 12 minutes
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Controlled Document Management

Learn about controlled document management processes in Vault QualityDocs, including creation, authoring, and review of documents, as well as how the release of changes is governed by Document Change Controls.

Vault QualityDocs | 20 minutes
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Initial to Final Lifecycle

Learn about the standard process for processing documents in the Initial to Final Lifecycle.

Vault QualityDocs | 6 minutes
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Draft to Approved Lifecycle

Learn about the standard process for processing documents in the Draft to Approved Lifecycle.

Vault QualityDocs | 10 minutes
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Reports and Dashboards

Learn how to leverage Vault’s reports and dashboards capabilities to ensure visibility into the work being managed in your Vault Quality.

Vault QualityDocs | 55 minutes
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Clinical

Audience: All Users

Clinical Email Ingestion

Learn how Clinical-specific email processors can ease the creation of relevant correspondence as well as TMF documents.

Vault eTMF | 10 minutes
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TMF Archival

Learn how the archival process in Vault eTMF complies with regulations and how to perform a study archival.

Vault eTMF | 10 minutes
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Document Contribution

Learn about the most efficient ways to create and upload documents to Vault eTMF.

Vault eTMF | 45 minutes
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Document QC

See the recommended QC processes and workflows for Vault eTMF.

Vault eTMF | 25 minutes
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EDLs/Milestones

Learn how EDL and Milestone functionality is used to help ensure ongoing TMF completeness.

Vault eTMF | 35 minutes
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Reports and Dashboards

Know what’s required, what’s completed, and what’s missing in your eTMF at all times.

Vault eTMF | 55 minutes
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Monitoring - Planning and Confirming a Visit

Learn how a CRA plans and confirms a monitoring visit in Vault CTMS.

Vault CTMS | 6 minutes
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Monitoring - Completing a Trip Report

Learn how a CRA can complete all details of their trip report directly in Vault CTMS.

Vault CTMS | 6 minutes
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Monitoring - Trip Report Review

Learn how the trip report review process is performed in Vault CTMS.

Vault CTMS | 5 minutes
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Monitoring - Trip Report Approval

Learn how final approval and documentation is generated for monitoring visits in Vault CTMS.

Vault CTMS | 4 minutes
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Safety

Audience: All Users

Inbox Item Intro and Basics

Learn the basics of creating Inbox Items to initiate the Safety Case processing workflow.

Vault Safety | 12 minutes
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Reports and Dashboards

Learn how to leverage Vault's reports and dashboards capabilities to ensure visibility into the work being managed in your Vault Safety.

Vault Safety | 21 minutes
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Create and Promote a Case

Learn the process for case intake, creation and promotion.

Vault Safety | 17 minutes
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